Responsible Gaming
Gaming Should Be Entertainment
Online casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.
At Selwyn Grave, we're committed to promoting responsible gaming and supporting our players' wellbeing.
Age Verification
In New Zealand, you must be 18 years of age or older to gamble online. We take age verification seriously and verify all player accounts during registration. If you are under 18, please do not attempt to register or gamble on our site.
Parents and guardians can help protect young people by monitoring their internet activity and discussing the risks of gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a problem with gambling. Please seek help:
- Regularly gambling more money or for longer periods than intended
- Chasing losses by gambling more to win back money you've lost
- Gambling with money allocated for bills, rent, or other essential expenses
- Hiding your gambling from family, friends, or partners
- Feeling anxious, guilty, or ashamed about your gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, hobbies, or relationships due to gambling
- Unsuccessful attempts to cut down or stop gambling
- Gambling to escape problems or relieve stress or sadness
- Experiencing withdrawal symptoms when trying to stop (irritability, restlessness)
Self-Help Tools & Features
Most reputable online casinos offer tools to help you maintain control. We encourage you to use these features:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specific period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a specific timeframe
- Reality Checks: Receive automatic reminders of how long you've been playing
- Time-Out: Take a temporary break from gambling (hours to weeks)
- Self-Exclusion: Exclude yourself from your account for a set period or indefinitely
- Account Closure: Permanently close your account if needed
Contact our customer support team to activate any of these features on your account.
Support Organisations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
New Zealand
- Gambling Helpline NZ (Te Awhina Whakapai Hākinakina)
Free and confidential support for people affected by problem gambling
Phone: 0800 654 655 (24/7)
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation
Information, support, and resources for problem gambling in NZ
Phone: 09 303 3600
Website: www.problemgambling.org.nz
International Resources
- GamCare (UK) — Support for problem gamblers in the UK
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gambling Help Online (Australia) — Free counselling and support
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Education and resources
www.responsiblegambling.org - National Council on Problem Gambling (USA) — Help and referrals
www.ncpgambling.org
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—professional support is available and can make a real difference. Contact the Gambling Helpline NZ on 0800 654 655 (free, 24/7) or visit www.gamblinghelpline.co.nz.
Your wellbeing is our priority. We support responsible gaming and are committed to creating a safe environment for our players.